Unless otherwise specified below, the provision of your personal data is not required by law or contract, nor is it necesarry for the conclusion of a contract. You are not obliged to provide the data. Failure to provide has no consequences. This only applies if no other information is given in the subsequent processing operations.
„Personal data“ is all information that relates to an identified or identifiable natural person.
Server log files
You can visit our website without giving any personal information.
Every time our website is accessed, usage data is transmitted to us or our web host/ IT service provider via your internet browser and stored in log data (so-called server log files).This stored data includes, for example, the name of the page called up, the date and time of the call, the IP address, the amount of data transferred and the requesting provider. The processing takes place on the basis of Art. 6 Para, 1 lit. f GDPR out of our predominant legitimate interest in guaranteeing the trouble-free operation of our website and improving our offer.
Person in charge
Contact us if you wish. The contact details of the person responsible for data processing can be found in our imprint.
Initiative contact of the customer by E-Mail
If you initiate business contact with us by E-Mail, we will only collect your personal data (name, e-mail address, message text) to the extent that you made available. The data processing serves to process and answer your contact request.
If the establishment of contact serves to carry out pre-contractual measures (e.g. advice on purchase interest, preparation of an offer) or concerns a contract already concluded between you and us, this data processing takes place on the basis of Art. 6 Para. 1 lit. B GDPR.
If the contact is made for other reasons, this data processing takes place on the basis of Art. 6 Para. 1 li. f GDPR out of our predominant legitimate interest in processing and answering your request. In this case you have the right, for reasons that arise from your particular situation, to object at any time to the processing of your personal data based on Art. 6 (1) (f) GDPR.
We only use your E-Mail address to process your request. Your data will be deleted in compliance with statutory retention periods, unless you have not consented to further processing and use.
Customer account and orders
If you open a customer account we collect your personal data to the extent specified. The data processing serves the purpose of improving your shopping experience and simplifying the process of the order. The process takes place on the basis of Art. 6 Para. 1 lit. a GDPR with your approval. You can revoke your approval at any time by notifying us without affecting the legality of the process carried out on the basis of the approval up to the time of revocation. Your customer account will be deleted at that time.
Collection, processing and transfer of personal data for orders
When you place an order, we only collect and process your personal data so far as this is necessary to fulfill and process your order and your inquiries. The provision of the data is necesarry for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The process takes place on the basis of Art. 6 Para. 1 lit. B GDPR and is necessary fort he fulfillment of a contract with you.
Your data will be passed on, for example, to the shipping companies and dropshipping providers, payment service providers, service providers for order processing and IT service providers you have chosen. In all cases we strictly observe the legal requirements. The amount of data transmission is limited to the minimum.
Shipping service provider and merchandise management
Passing on the E-Mail address to shipping companies for information about the shipping status
We will pass on your E-Mail address to the transport company as part of the contract processing, which you have expressly consented to this in the ordering process. The purpose of the transfer is to inform you about the dispatch status by E-Mail. The processing takes place on the basis of Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us or the transport company without affecting the legality of the processing carried out on the basis of the consent until the revocation.
Use of an external inventory control system
We use a merchandise management system for contract processing as part of ordering processing. For this purpose your collected personal data as part of the order will be sent to JTL-Software-GMBH, Rheinstr. 7, 41836 Hückelhoven.
Payment service provider
Use of PayPal
Under the following links you can find out how you can manage cookies in the most important browsers (including deactivating them)
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Technically necessary cookies
For reasons that arise from your particular situation, you have the right to object to this processing of your personal data at any time.
Plug-ins and miscellaneous
Use of GoogleMaps
We use the function for embedding GoogleMaps maps from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“).
If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company affiliated with Google, which is responsible for the processing of your data and compliance with the applicable data protection laws.
The function enables the visual display of geographic information and interactive maps. Google also collects, processes and uses data from visitors to the website when the pages in which GoogleMaps maps are integrated are accessed.
Your data may also be transmitted to the USA. There is no adequacy decision by the EU Commission for the USA. The data is transmitted on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at:https://policies.google.com/privacy/frameworks.
You can find more information on the collection and use of data by Google in Google’s data protection information at https://www.google.com/privacypolicy.html. There you can also change your settings in the data protection center so that you can manage and protect your data processed by Google.
Use of YouTube
We use the function for embedding YouTube videos from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; „YouTube“) on our website. YouTube is an affiliate of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
The function shows videos stored on YouTube in an iFrame on the website. The option „Extended data protection mode“ is activated. As a result, Youtube does not store any information about visitors to the website. Only when you watch a video information is transmitted to YouTube and stored. Your data may be transmitted to the USA. There is no adequacy decision by the EU Commission for the USA. The data is transmitted on the basis of standard contractual clauses as suitable guarantees for the protection of personal data, which can be viewed at: https://policies.google.com/privacy/frameworks.
For more information on the collection and use of data by YouTube and Google, your rights in this regard and options for protecting your privacy, see the YouTube data protection information at: https://www.youtube.com/t/privacy.
Affected rights and und storage period
Duration of storage
After the contract has been fully processed the data is initially stored for the duration of the warranty period, then taking in account statutory, in particular tax and commercial retention periods, then deleted after the deadline, unless you have conented to further processing and use.
Rights of the data subject
If the legal requirements are met, you have the following right according to Art. 15 to 20 GDPR: right to information, to correction, to deletion, to restriction of processing, to data portabilty. In addition, according to Art. 21 Paragraph 1 GDPR, you have the right to object to processing based on Art, 6 Paragraph 1 f GDPR, as well as against processing for the purpose of direct mail.
Right of appeal to the supervisory authority
According to Art. 77 GDPR, you have the right to complain to the supervisory authority if you are of the opinion that your personal data is not being processed lawfully.
Right to object
If the personal data processing listed here is based on our legitimate interest in accordance with Article 6 (1) (f) GDPR, you have the right to object to this processing at any time with future effect for reasons that arise from your particular situation.
After the objection has been made, the processing of the data concerned will be terminated, unless we can prove compelling legitimate reasons for the processing that outweigh your interest, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
Last update: 26.03.2021